Jorge Guzman
Tech support specialist optimizing systems, automating workflows, and keeping operations running smoothly.
929-484-1716
jorge.guzman@jlgsolutions.tech
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System-savvy troubleshooter turning complex IT challenges into simple, efficient solutions
Tech-driven support specialist and operations strategist with 10+ years optimizing ERP systems, automating workflows, and ensuring business continuity. Skilled in technical troubleshooting, data analysis, and full-cycle process improvement across IT, logistics, and account management.
Social Marketing
Creative marketer and web designer crafting brands that connect, convert, and captivate online.
Technical Support
Delivering fast, friendly, and effective technical solutions—every time.
Account Management
Client-focused professional dedicated to satisfaction, loyalty, and long-term success.
Training & Implementation
Bridging technology and people—training teams to master new systems with confidence.
HSBC Positive Pay Integration & Fraud Prevention Automation
Implemented HSBC Positive Pay integration across six affiliated companies
Butcher Shop Rebrand & Digital Transformation Strategy
Drove revenue growth for a newly acquired butcher shop
Inventory Management & Re-Stock Threshold Optimization
Following a company merger, I identified and resolved significant
Rapid ERP Migration & Ransomware Recovery
Spearheaded the rapid migration from a legacy 30-year-old warehouse
EPOS Now POS System Implementation
Replaced an outdated electronic cash register (ECR) with a
Ransomware Recovery & Cybersecurity Rebuild
Led a full-scale ransomware recovery and IT infrastructure rebuild